Build your tech confidence with tailored,
one-on-one coaching for all your devices
In today's digital age, technology is everywhere! On top of that, getting your computer and phone to cooperate can be frustrating and even overwhelming at times. I understand, and I’m here to help.
Philly Tech Sidekick provides in-person, one-on-one, individualized assistance and training to help you become more confident and comfortable using your devices. You’ll learn the skills to accomplish the tasks you do everyday more easily and independently. Below are examples of the most common ways I help my clients.
No matter your skill level, we’ll work at your pace in a relaxed, judgment-free environment. During scheduled, in-person sessions, you’ll build the knowledge and confidence you need to get the most out of all of your devices.
Reach out today to let me know how I can help remove the frustration from your digital life!
Philly Tech Sidekick can help with any brand, any device, any task. Some common requests are listed here, but there is truly no limit to how we can help.
Get help with simple tasks or complex projects: | Develop the critical skills necessary to navigate today’s tech-first world: |
✔ Clearing out the clutter that could be slowing down your device and making it harder to use | ✔ Using video conference tools like Zoom, Google Meet, FaceTime, WhatsApp or Skype |
✔ Upgrading to a new device, including migrating important files, clearing the old device, and setting up the new device | ✔ Learning how to spot and avoid scams, and, in the event they do happen, unwinding them and protecting against future issues |
✔ Renewing or cancelling subscriptions or memberships online and avoiding the frustration of calling customer service | ✔ Maintaining sound passwords in a safe and secure manner, resetting them as needed |
✔ Backing up important documents and consolidating your photos and videos, organizing them for easy access | ✔ Shopping online safely and securely, and managing app subscriptions to avoid needless expenses |
✔ Setting up devices including printers, smart TVs, Alexa devices, Google Hubs, ChromeCast, Sonos, or other smart devices | ✔ Using cloud storage services like iCloud, Google Drive, or Dropbox |
Hi, I'm Eric. For the past 20 years, I've helped all kinds of businesses use innovative technologies to increase their profits. I've set up complex software systems, worked closely with programmers and tech experts, and built relationships with major clients. Now, I'm excited to bring that experience and know-how to you!
Philly Tech Sidekick was inspired by my experience helping my mother. She had often relied on my father for computer and smartphone help. After he passed away, she would call me with all kinds of tech issues. Answering one-off questions over the phone wasn’t working well, so we started having regular, in-person lessons. I answered her questions and made sure she understood the fundamental skills and concepts. After just a few sessions together, her technical confidence improved, and her self-reliance skyrocketed!
Do you feel comfortable asking family or friends for tech help? My mom sometimes felt embarrassed, saying, “I feel like I should know this stuff already.” Since I grew up with computers and built a career in the technology field, I understand that what comes easily to me can frustrate and overwhelm others. Helping my mom - and now helping clients just like you - brings me great joy and personal fulfillment!
Ruth FINE
Eric is a pleasure to work with, and a true Tech Sidekick! He has built up both my knowledge and my confidence as we've worked together over the last several months. For example, he showed me how to clean out the files I no longer need, and he set up my new iPad with the apps I wanted. Most importantly, he showed me how to strengthen the security of my password management process with safeguards that give me added peace of mind. He is sympathetic to my needs and understanding of my limited tech skills. I readily recommend him to anyone looking for guidance and training on their devices.
JEFFERY
GIESENER
I met Eric shortly after I was diagnosed with Leukemia. For years prior, I produced and hosted live Zoom events, a cherished creative passion of mine. However, my illness made hosting live events impossible, dealing a deep blow to my psyche. As I got to know Eric, I realized he could help me transition from hosting live events to creating high-quality on-demand videos instead. In just a few sessions with Eric, I became proficient with iMovie, reigniting my creative drive! Eric continues to provide me with comprehensive support - friendly guidance on iMovie and other myriad apps, hardware and software recommendations, and solutions to my every technical question. I wholeheartedly recommend Eric's services to anyone needing an exceptionally knowledgeable, reliable, and helpful computer expert. He has been a true lifeline during this challenging chapter, and I'm immensely grateful for his support.
CECIE DRY
For years, I have been frustrated by technology. After just a few sessions with Eric, I am growing more and more confident using my phone and computer. I am less frustrated because I can now correct my mistakes myself. I want to begin writing and editing photography again, and Eric’s help with the computer is bringing these goals within reach, which makes our sessions essential to me. Eric is a gifted teacher, empathetic listener, and experienced tech guide. I look forward to each session, and I recommend him without hesitation!
2
initial consultATION
You and I will schedule a free, no-obligation consultation to discuss your issues and goals.
3
Recurring sessions
Most clients meet with me for two hours each week and see meaningful value in the very first session.
© 2024 Philly Tech Sidekick LLC